I’d be cautious about combining reserves with property condition. Condition is unit-specific and can usually be reflected in an offer; reserves are building-level, and the seller cannot necessarily remedy the concern. That means a discount may attract some buyers while doing nothing for others...
Tenant placement sounds like one neat service, but the boundaries are where misunderstandings usually start. I provide this support for property projects in Riyadh, with the exact activities agreed for each instruction.
An owner should know what I will handle, what remains their responsibility...