Buyer Representation: scope and availability in Lyon

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Availability depends on the timing and breadth of the search, so those points need to be clear before discussing individual properties. I offer buyer-side representation for searches around Lyon and can respond to a general outline of the property type, area and intended timeframe.

Any instruction should be documented in writing. The scope needs to identify the work included, likely timing, fee basis, deliverables and services that are excluded, along with how possible conflicts or third-party compensation would be handled.

Prospective clients should also verify credentials and professional insurance directly before committing. An initial enquiry can stay general; detailed financial or personal information is better shared only once the service terms and handling arrangements are understood.
 
How is the fee structure normally presented—fixed, percentage-based, or dependent on the agreed work? It would also help to know what response time a prospective buyer can expect before signing, especially when comparing several representatives.
 
I would look beyond the headline fee. The written scope should say whether any compensation could come from another party and how that would be handled. Credentials and insurance should be confirmed directly as well, with attention to what applies in France rather than assuming practices are identical elsewhere.
 
I’m less concerned about a promised fast response than about vague deliverables. Does the scope distinguish between identifying properties, arranging viewings, assessing documents, negotiation and support through completion? Those activities should not be assumed to be included. Clear exclusions also make fee comparisons more meaningful.
 
A practical comparison would be a one-page table from each representative: fee basis, included deliverables, exclusions, expected timing, communication arrangements, insurance details and conflicts. Naomi, could you indicate which of those points you cover in the initial written scope and which are only confirmed before instruction?
 
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