Toronto townhouse: raise rent modestly or prioritise a reliable tenant?

kayaksAndGarden

Property manager
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I’ve spent 62 days weighing this and still see both sides. Comparable asking rent for this Toronto townhouse appears to be around C$3,306, while the current tenant pays about C$2,849. They pay reliably and look after the home.

I’m not trying to chase every dollar, because vacancy, refurbishment and choosing the wrong replacement could erase the difference quickly. Would you make a modest adjustment, leave it alone, or take another approach? I also want any review to follow Ontario notice rules and preserve the relationship.
 
I’d favour a lawful, modest increase rather than trying to close the full C$457 gap. Asking rent is not the same as achieved rent, and your current tenant’s payment and maintenance history have real value. Work out how many months of the proposed increase one vacant month would consume; that usually makes the retention case clearer.
 
How long has the tenant been there, and when was the last increase? Those details matter before discussing an amount because the permitted timing and process may restrict your options. Also, are the C$3,306 comparables genuinely similar townhouses in the same area, or just listings with better finishes, parking or utilities included?
 
I wouldn’t automatically treat reliability as a reason to hold the rent indefinitely. Costs can rise while a large gap becomes harder to address later. A smaller regular adjustment can be less disruptive than years of no change followed by a large request. That said, verify the current Ontario limit, required form and notice period rather than relying on what neighbouring landlords say.
 
Before deciding, put three figures side by side: the extra annual rent from a permitted increase, the likely cost of even a short vacancy, and any work needed before reletting. Then speak to the tenant only after confirming the formal process.

Keep the conversation simple: acknowledge their good record, explain that you are reviewing the rent, and give proper written notice if proceeding. Don’t mix the increase with informal promises about repairs or improvise with deposit handling; those should follow the applicable Ontario rules separately.
 
Carlos’s point about comparables is important. If C$3,306 is based on listings that have remained available, it may show seller—or rather landlord—expectations, not what tenants will pay. I’d track whether those units actually disappear and compare their condition with yours. If the evidence still supports a gap, a measured increase plus prompt attention to maintenance seems a fair middle path.
 
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